Friendly and willing to answer any questions. Good part exchange price.Will be there to help with any queries after sale. Piano delivered safely in one week.
Was very impressed with the level of quality customer service. Not only seeing visually the piana’s but hearing them in action and the mechanical’s of what they can do. A tailor made purchase to what we needed and eye opener to what today’s newest piano’s now offer. Cannot sing keysounds praises enough. Knowing they are only a call away if we need more advice. Thank you so much.
One of the best companies I have ever dealt with just a simple phone call and the product I ordered was delivered by a very nice gentlemanEven came earlier than expected and this was from Leicester The product was as expected Thankyou Russ luton
Prompt delivery and the driver help carry the piano in and install. Much appreciated.
Do you know that sometimes, you just get that feeling that this is the company that you should buy from? They’re not necessarily the lowest price but the conversation with the person at the other end of the phone gives you confidence that by buying from Keynote, you can always get help if you need it.I part-exchanged 61 note Yamaha Tyros 5 for a 76 note T5. They gave me a very good px price and I bought a pristine used T5. Very pleased!Delivered by Paul, a very cheerful and positive employee. It’s worht noting that Steve has a sense of humour. He needs one dealing with me!!Thank you. Totally recommended.
Excellent personal service. Prompt delivery and sourced a second hand instrument I had been looking for for months, within 2 weeks. Very good price too.
Top class service....
As always - A1 service & after sals etc , Best in U/k’ cheers to ( Steve , Nigel, & All .( Ketron SD- 7) .
excellent service, and piano arrived 2 days earlier. Absolutely love it.
Efficient and friendly.
Thanks once again for the help and advice with my latest korg purchase. Keysound have superb product knowledge, great prices and are a real community for musicians. Highly recommended, wouldn't buy from anywhere else....
Listened and gave advise against our questions. Called Casio to make sure the information was correct as it differed from other info we had been provided. Would recommend KeySounds and purchase again from them. Price was good. Shame no stool?
Amazing shop, amazing service and very lovely, helpful, knowledgeable staff. Went in with a strict budget. They respected that and I came away with the best piano within my budget. Would definitely recommend to anyone.
I was recommended to Keysound and I am very glad that I was. Steve spent 2 hours demonstrating the Genos and answering all questions without any pressure. For no extra money he included a memory stick with hundreds of songs he had prepared himself, and introduced me to a brilliant system using an ipad to work with the Genos. The keyboard was delivered within 2 days and when they carried out my very heavy CVP605 piano (in part exchange) they were so careful not to touch any paintwork. The service doesn't end at the sale.. Steve promises that if I phone him regarding any problem I am having with a procedure he will sit at his keyboard while I sit at mine and talk me through it button press by button press - and I believe him.. It was a pleasure to deal with this company.. . .
Good service, helpful and prompt delivery.
Very friendly and knowledgeable people about the product I was interested in. They were able to fully demonstrate the keyboard off to its best, now all I have to do is learn to do the same!
They are always very helpful, And noligable With all their products, great shop to deal with. They will always get back to you with any problem.
Nice friendly people with an attitude that fills you with confidence with your purchase and nothing being too much trouble. I will not hesitate to use their services and expert advice. Thank you Nigel and team.
Provided knowledgeable and understandable product and sales information in a professional non- pressured manner, this enabled an informed decision to be made on a major purchase. Piano now delivered and set up and it is brilliant!