Excellent, prompt service. friendly
Very polite friendly and heloful staff. Good product so far 👍🏼
Would recomend them
Great experience in many ways. Definitely recommend!
Very nice people and efficient thank you
We recently purchased a Casio Privia PX-870 from Keysound. Since we admitted to not knowing much about digital pianos, Steve offered to give us “The Lecture” (that’s what his slideshow presentation is called!) where he explained in simple terms how modern digital pianos work and the benefits of each feature, which I found fascinating. This allowed us to really understand what we were getting for our money with each make and model, allowing us to make a much more informed choice based on our requirements.Steve’s patience and willingness to answer questions and demonstrate each model was very much appreciated. He clearly loves music and genuinely wants his customers to buy whatever is going to suit their needs, without ever trying to upsell to a more expensive model.Just over a week later, Steve personally delivered and assembled the piano for no additional charge.Keysound provided a good range of pianos, an impressive level of knowledge and expertise, and all-round outstanding service. We couldn’t be happier with our purchase and would recommend Keysound to anyone looking to buy a piano, especially if you’d like to learn more about what you’re buying!
Very good service. They took the time to explain the instrument and give a demo. The delivery was on time and the instrument installed.
Very pleased with the advice we received from Steve who, as well as being very knowledgeable, is incredibly enthusiastic and clearly cares about delivering great customer service.
Good product knowledge; quick delivery; friendly staff - very happy all round
Steve was really helpful on both times we visited, knowledgeable about the models and advised us in relation to what we were looking for in a piano. Steve and Phil were fab when they came to deliver, talked us through the basics after setting it up and were careful when manoeuvring the piano into the house.
Pleasant service and efficient delivery
Yes Steve and Nigel were very helpful with my purchase they are going to load songs onto my iPad in a few weeks at no extra cost and they know a lot about keyboards and piano and they have been around for a long time and if I have a problem with my Korg Pa4X they will always give me advise
I knew what I could do and what I wanted to achieve but had no idea of the best and most economical way of achieving it. Nigel listened to my somewhat detailed demands and expectations and realised I would perhaps quickly want even more then suggested and demonstrated a good as new second hand unit that could do everything I wanted and support my enthusiasm for playing solo and within a band.
A pleasure doing business!
Excellent customer service with very helpful advice. Nigel was very informative and the team who delivered and set up the piano were quick and very pleasant. I couldn't fault my experience with the company from start to finish
Dear Makepeace Brothers,Thank you for accommodating my tight schedule for presenting a piano gift to Harlaxton College! Not only did you expedite the delivery, but you attached the gift plaque at just the right spot. Before I returned to America, we had a piano christening with faculty and staff totally delighted with the gift. I would be happy to send you photos of the event if you wish.Cordially,Walker Rutledge
Everythimg is fantastic.Brilliant.
Very helpful Steve and nigel
Fantastic advice in store. Very friendly and efficient service and set up of new piano. Keysound genuinely impressed me. Thank you.