VISIT OUR EXCITING NEW STORE

35 - 37 Regent Street, Hinckley, Leicester, LE10 0BA

Large Showroom, Private Car Park with the same Warm Welcome

Yamaha CVP809GP Digital Piano in Polished White

Yamaha CVP809GP Digital Piano in Polished White
Out of Stock
















Keysound Says: Prepare to be enchanted by the Yamaha CVP809GP Digital Piano.This grand piano-style instrument is a true masterpiece, combining exquisite design with unmatched performance. Experience the authentic touch and tone of a grand piano, enhanced with advanced features like a vast range of voices, accompaniment styles, and recording capabilities. Whether you're a professional musician or a passionate enthusiast, the CVP809GP empowers you to create breathtaking music and immerse yourself in a world of artistic expression. Don't miss out on this extraordinary piano. Visit our trusted music store today and embark on a musical journey that will redefine your playing experience!
This product is sold in the name and on behalf of Yamaha Music Europe" and "The Yamaha General Terms and Yamaha Data Protection Information will be applicable
Please read our terms and conditions on this Yamaha product

Sound reverberates through the entire body of the instrument just like a grand piano, and spreads throughout the room to create a warm acoustic ambience. The sumptuous grand piano cabinet adds a touch of splendor to any room.

CVP-809GP

With all of the CVP-809 features in a sumptuous grand piano-style cabinet, the CVP-809GP adds a touch of splendor to any room.

  • CFX and Bösendorfer Imperial piano samplings, CFX Binaural sampling
  • GrandTouch™ Keyboard with Counterweights, 88-key Linear Graded Hammers
  • GP Response Damper Pedal
  • 1,605 Voices + 58 Drum/SFX Kits + 480 XG Voices
  • 675 Styles
  • (40W + 30W + 20W) x 2 + 80W
  • (16cm + 5cm + 2.5cm (dome)) x 2 + 20cm speaker system, Spruce Cone Speaker, Twisted Flare Port
  • TFT color LCD (touch screen), 9.0 inch 800 x 480 dots
  • Built-in Bluetooth® audio
  • iOS app "Smart Pianist" integration (Song function only)
  • Available from October 2019

Explore a wide variety of backing Styles

CVP Series pianos provide plenty of non-piano Voices as well as band and orchestra accompaniment in a wide array of genres, including jazz and pops…

Play your favourite tunes as they are written, or try your hand at arranging—the next catchy arrangement is just waiting to be discovered.

Sing, compose and explore the limitless possibilities of the CVP Series

CVP Series pianos are ideal for people who want to sing, compose and satisfy their hunger to enjoy music in new ways. Plug in a microphone and sing—CVP Series pianos provide harmonic backing. Or, use the multitude of convenient functions for composing to create your own original backing. CVP Series pianos inject a whole lot of fun into time with family and friends.

FEATURES

Major features of the CVP Series

The finest piano features

Featuring incredible Voices from the CFX—Yamaha's finest concert grand piano—and Bösendorfer's legendary Imperial, CVP Series Clavinova possess a sonic palette that is simply stunning. Every key has been sampled individually, and thanks to binaural sampling techniques, the CVP Series provides a fully immersive concert grand piano experience, even when using headphones.

This superb sound has been paired with the GrandTouch keyboard, which allows pianists to play with nuanced dynamics through the entire range of the instrument, and faithfully reproduces the individual differences in the weight and return of each key.

The flagship CVP-809 and CVP-809GP also feature counterweights that give them a superb touch very similar to that of a grand piano, with the subtle delicacy required when using techniques such as pianissimo.

Play with Styles

Featuring a wide array of backing Styles, the CVP Series allows you to enjoy great-sounding performances with polished introductions and endings, delivering authentic accompaniments that will enhance your playing across a diverse range of musical genres. In the CVP-800 Series, these accompaniments come with dramatically improved sounds, enriching your performances.

Dive into the band experience

The CVP-800 Series boasts astonishing spatial acoustics and ensemble functionality so realistic that you can almost feel the presence of the other performers around you.

Each instrument Voice reproduced in perfect detail

From breathy saxophones to ringing guitars and warm, resonant strings, the CVP Series features an impressive collection of natural instrument Voices. Thanks to acclaimed Super Articulation technology, the distinctive characteristics of each instrument are reproduced in incredible detail as you play.

The flagship model CVP-809 / 809GP in particular features all-new samples for instruments such as electric piano, strings, guitar, bass, and drums, delivering sound quality that has to be heard to be believed.

Subtle variations for enhanced authenticity

Distorted guitars, rotary speaker organs, ethereal strings… this CVP delivers on all fronts, with unprecedented levels of realism. It reproduces the subtle variations that occur when even the most skilled drummer plays, so that you feel just like you're performing with a human drummer in a live band.

FEATURES

To make it more enjoyable

Sing along with Clavinova

Connect a microphone to your Clavinova and enjoy fun and inspiring Karaoke features. The CVP Series can mute the vocals of songs from your audio music library, and you can view song lyrics* on the LCD screen and change the tempo and pitch of the songs themselves. The CVP-800 Series will even add natural harmonies to your voice as you sing.

* Lyric display is only available when the audio contains the lyric data

Guide lamps and touch panel linked with the on-screen score

Purchase MIDI data from Yamaha MusicSoft online store for a more intuitive playing experience and practice songs by following the Guide Lamps, which indicate the keys to play while the bouncing ball on the screen follows the score.

If you want it to, the Clavinova will even talk to you!

When Voice Guide is active, the Clavinova speaks information from the current display or operation being executed. This allows those who have visual impairments to enjoy playing and using the instrument.

Note:

- When using Voice Guide, make sure that the USB flash memory containing the Voice Guide files is connected to the instrument.

- The audible information of the functions/screen supported by the Voice Guide is limited.

Built-in Bluetooth® audio

Play along with your favorite music using the Clavinova's built-in Bluetooth interface, or just enjoy listening through the CVP's high-quality speakers.

Play your favorite songs right away

Smart Pianist is a free application for use with Yamaha digital pianos that can analyze any commercially available songs you own. On the CVP series, it features an "Audio To Score" function that creates piano accompaniment scores automatically. This single application will help you enjoy life with your piano a whole lot more.

* Android version is currently not compatible with the CVP-800 Series

Sound

Two world class concert grands in one digital piano

The Yamaha CFX, our flagship 9' concert grand piano, offers sparkling highs and a powerful resonant bass with a sound that projects to the furthest reaches of any concert hall. The Bösendorfer Imperial is a piano known throughout its long history for its classic Viennese sound. Both are outstanding pianos characterized by distinctive traits of power, versatility, subtlety and lightness. Both are found only in a Clavinova digital piano.

VRM physical modeling—the distinctive reverberation generated by the entire body of a concert grand piano

In a grand piano, sound resonates throughout the body of the instrument, producing a rich reverberation that envelops the listener in sound. This phenomena is reproduced perfectly in the Clavinova through enhanced Virtual Resonance Modeling (VRM). It calculates the various states of the strings for each of the 88 notes on the keyboard, from one instant to the next, and timing and depth of damper pedals pressed. This technology allows for vivid, bright, richly-varied expression that reflects the limitless number of factors inherent in piano performance.

From staccato to legato—superbly expressive sound that responds to the player's touch

Featuring Yamaha Smooth Release technology, Clavinova offers the crisp tone heard when playing staccato as well as the lingering sound produced by releasing the keys more. This provides finely-nuanced response to the pianist's playing.

Smooth tonal transformations perfectly matched to key pressure

Sound in an acoustic piano attenuates over a long time. Pianists can change the volume of the sound—as well as its dynamics—to achieve both mellow and bright tones by simply changing the pressure they apply to the keys.

The Clavinova features long, carefully-sampled recordings of notes on a piano, reproduces them in rich detail and utilizes unique Yamaha technologies to achieve smooth tonal transitions in response to the touch of the player.

Additionally, the Clavinova has been repeatedly tested and adjusted by numerous pianists in order to attain a performance feel similar to that of a grand piano.

Key-Off samples

The moment a pianist's fingers are lifted from the keys of a grand piano, subtle changes occur in the instrument's tone as the damper is lowered onto the strings to mute its sound. Key-Off samples features actual recordings of these changes, offering a faithful reproduction of the most subtle changes in the piano's sound, allowing for a more realistic performance.

A fully immersive concert grand experience—even with headphones

Yamaha's advanced binaural sampling technology uses samples from the CFX, Yamaha's acclaimed concert grand piano, recorded with specialized microphones that capture locational information and other nuances discerned by the human ear. The resulting sound is so natural, so enveloping, that you'll soon forget you're even wearing headphones at all.

Once you choose the Yamaha CFX Grand Voice and put headphones on, the binaural sampled sound is automatically ready and no additional settings are required. Now with or without headphones, you can fully enjoy the concert grand experience at home.

The Stereophonic Optimizer—a new kind of headphone experience

When using headphones, the Stereophonic Optimizer lets players enjoy the dispersed sound heard when sitting in front of an acoustic piano. With the Stereophonic Optimizer, Voices sampled from acoustic pianos* appear to come from the body of the instrument. This provides a comfortable, natural experience that removes the drawbacks of performing with headphones.

* The CFX Voice utilizes binaural sampling technology

Touch & Feel

Built on a Legacy of Concert Grand Piano Craftsmanship

Grand Piano keyboards are characterized by a light feel when played gently, and a heavier feel when played with more strength. Conversely, a non-grand piano keyboard has a uniform resistance regardless of whether the player uses a gentle or heavy touch. This has traditionally been one of the most significant differences between the touch of a grand piano and that of a digital piano. However, when developing GrandTouch keyboard action, Yamaha sought to reproduce the true key resistance that is unique to the grand piano, with greater fidelity. The result is an instrument with a more responsive touch, offering a greater dynamic range than ever before. Now you can experience a much more controlled, nuanced sound when playing softly, or powerful, brighter tones when playing with a stronger touch — just like that of a grand piano.

Achieve True Balance

Pianists prefer grand pianos not only because of the way they sound, but also because of the way the keys respond to their touch. When grand piano keys are struck, there is a certain weight or resistance to the touch. Similarly, when keys are released, they return to a resting position based on the balance between the key and the internal mechanics of the keyboard. It is difficult to reproduce the natural return of the keys of a grand piano in a digital piano, due to differences in the mechanics. Yamaha carefully studied these characteristics when developing the GrandTouch keyboard, and has now reproduced this fine balance in the Clavinova digital piano. The result is GrandTouch - detailed grand piano feel that allows for uniform tone control, precise rhythm and smooth melodic expression - fundamental to an exceptional musical performance.

Leverage Your Artistic Expression

When playing a digital piano, the back area of the keys may prove to be a challenge to full musical expression. This is because the back of the key is closest to the fulcrum of the action. The closer to this pivot point that you strike the key, the less leverage you have and the more strength you need to apply. The greater length of GrandTouch keys give the player MORE leverage, allowing for better expressive control, even at the backs of the keys. This is the same support length found on the Yamaha S3X premium grand piano (as of April 2017), and is the longest support length used on any digital piano.

We Didn't Let Any Detail Slide

Our fingers are more sensitive than we think, and for pianists, the texture of the piano keys is extremely important. The GrandTouch keyboard features white keys made from the highest quality synthetic ivory, developed independently by Yamaha. The black keys are finished in synthetic ebony. Synthetic ivory keytops reproduce the tactile surface of the real ivory keyboards once used in older acoustic pianos. It features highly absorbent material that prevents fingers from slipping even after hours of practice, while retaining the ideal texture and feel. Resulting from well over a century of experience in making acoustic pianos, this exclusive Yamaha technology achieves a finish that feels natural and comfortable. In addition to the feel, the appearance and fine texture of these keys is unmatched by any other digital piano, and is sure to inspire pianists from the moment they experience it.

Escapement mechanism of Clavinova Keyboards

The escapement mechanism in a grand piano moves the hammers away from the strings quickly after they strike them, in order to prevent any interference with string vibration. This mechanism produces a slight clicking sensation when the keys are pressed gently. Since Real Grand Expression offers players superb sound, touch and pedaling, we decided to create an escapement that delivers outstanding playability, repetition, and response without impeding performance. The Clavinova keyboards feature an escapement mechanism that reproduces this sensation near the bottom of the key dip. They have been designed in such a way that the click is discernible only on the lightest keystrokes, similar to the keyboard of a grand piano. These keyboards have been adjusted to provide additional friction that balances key repetition and response without impeding performance.

88-key Linear Graded Hammers—the first digital piano keyboard ever to feature realistic weighting on every key

Every single key on a grand piano keyboard is weighted differently. This is because the strings for each note are slightly thinner and shorter in the treble register, becoming thicker and longer towards the bass register. The 88-key Linear Graded Hammers of the Clavinova is the first-of-its-kind to faithfully duplicate this graded touch with differing weights and key return on each one of its keys. This results in a feel and response that is astonishingly like that of a grand piano, and allows players to gain an appreciation of a more authentic touch.

Key counterweights

Counterweights are embedded in the keys of a grand piano to balance the weight of the hammers and offer more precise control when playing delicately at low volumes. The Clavinova features carefully adjusted counterweights for improved playability when playing pianissimo with a light touch, and better key return in rapid passages. The keyboard of the Clavinova has been fine-tuned to offer optimal balance, emphasizing its superb playability and grand piano response.

The GP Response Damper Pedal provides an authentic grand piano pedal feel

Using the damper pedal subtly alters the nature of a piano's sound and is essential to providing the pianist with all the necessary expressive tools to convey their musical vision.

Clavinova digital pianos feature a damper pedal that continually detects depression depth and allows halfpedaling, which lets players make minute adjustments to pedal depression and return, changing the depth and character of their piano sound.

High-end models feature the GP Response Damper Pedal, which offers a grand piano-style resistance curve, starting out light to the touch and growing heavier as the pedal is depressed further. This allows players to become accustomed to the nuances of delicate pedaling.

More Features

Steam wirelessly with Bluetooth® audio

You can play music through the audio system on the Clavinova by using a Bluetooth-enabled smart device. Enjoy playing along with any songs on your smart device as you stream audio such as mp3 files.

Multi-track Song Recorder

The recording function featured in Clavinova digital pianos allows you to record your performances* with a single touch, which is useful when you want to review your playing objectively. Additionally, you can record up to 16 tracks for simultaneous playback, so different hands can be recorded separately or overdub parts with different Voices.

* Recordings are made in MIDI format, and can also be recorded to USB flash memory. Compatible software is required for playback of recorded data on a computer.

USB Audio Recorder

Record performances to USB flash memory and create audio files* you can save and play back on a computer, share with friends or create a CD.

* Data is saved in WAV or mp3 format

USB Connectivity

Connect the Clavinova to a computer or a USB memory device to manage your library.

Hear, Try and Compare the Yamaha CVP809GP Digital Piano in our showroom

Located in Leicester in the central Midlands and close to Coventry, Nottingham, Derby, Birmingham and Warwick we promise you that a visit to our specialist Digital Piano and Keyboard showroom will not disappoint. Try the full Yamaha range including the CVP809GP Digital Piano and compare it with Kawai, Roland, Casio and Korg all under one roof. Whatever your playing standard our knowledgeable and friendly experts will help guide you through the Piano buying process and make sure that you are buying the right instrument for your needs. As ex teachers we are ideally placed to advise and answer any questions you may have. Lifetime support and product tuition with ALL digital pianos.

Do you live with a 40 mile radius of Leicester?

If so then you qualify for Keysounds VIP delivery service. Our own van 2 man delivery goes beyond a standard delivery. With allocated time slots we can delivery at a convenient time for you. All new Pianos are delivered boxed and assembled at your home by our experts. We will also remove all packaging for recycling.

We sell Digital Pianos and Keyboards. That's it. Nothing else. No distractions and nothing to steal our focus.

Show More

Width

1,430 mm (56-5/16")

Height

913 mm (35-15/16")

Depth

1236 mm (48-11/16")

Weight

125 kg (275 lb, 9 oz)

Number of Keys

88

Keyboard Type

GrandTouch Keyboard: wooden keys (white only), synthetic ebony and ivory key tops, escapement

Touch Sensitivity Settings

Hard2, Hard1, Medium, Soft1, Soft2

88-key Linear Graded Hammers

Yes

Key Counterweights

Yes

Number of Pedals

3

Half Pedal Sensitivity

Yes

Pedal Functions

Sustain, Sostenuto, Soft, Glide, Song Play/Pause, Style Start/Stop, Volume, etc.

GP Response Damper Pedal

Yes

Display Type

TFT Colour LCD Touchscreen

Display Size

9.0 inch (800 x 480 dots)

LCD Brightness Control

Yes

Score Display Function

Yes

Lyrics Display Function

Yes

Text Viewer Function

Yes

On-Screen Language Options

English, Japanese, German, French, Spanish, Italian

Printed Controls

English only

Key Cover Style

Folding

Music Rest

Yes

Music Clips

Yes

Piano Model Recreations

Yamaha CFX, Bösendorfer Imperial

Binaural Sampling

Yes (CFX Grand Voice only)

Key-off Samples

Yes

Smooth Release

Yes

Virtual Resonance Modelling (VRM)

Yes

Maximum Polyphony

256

Number of Voices

1,605 Voices + 58 Drum/SFX Kits + 480 XG Voices

Featured Voices

17 VRM Voices, 36 Super Articulation2 Voices, 301 Super Articulation Voices

Voice Edit Function

Yes

Voice Compatibility

XG, GS (for Song playback), GM, GM2

Reverb Settings

65 Preset + 30 User

Chorus Settings

107 Preset + 30 User

Master Compressor Settings

5 Preset + 30 User

Master EQ Settings

5 Preset + 30 User

Part EQ

27 Parts

Intelligent Acoustic Control (IAC)

Yes

Stereophonic Optimiser

Yes

Insertion Effect

358 Preset + 30 User

Variation Effect

358 Preset + 30 User

Vocal Harmony

54 Preset +60 User

Dual/Layer Mode

Yes

Split Mode

Yes

Number of Preset Backing Accompaniment Styles

675

Chord Control Finger Modes

Single Finger, Fingered, Fingered On Bass, Multi Finger, AI Fingered, Full Keyboard, AI Full Keyboard

Backing Style Controls

INTRO x 3, MAIN VARIATION x 4, FILL x 4, BREAK, ENDING x 3

Backing Style Creator Function

Yes

One Touch Settings (OTS)

4 for each Style

Chord Looper Mode

Yes

Backing Style Compatibility

Style File Format (SFF), Style File Format GE (SFF GE)

Number of Preset Songs

50 Classics + 303 Lesson Songs + 50 Popular

Number of Recording Tracks

16

Song Recording Data Capacity

approx. 3 MB / Song

Song Recording Function

Yes

Song Playback Compatibility

SMF (Format 0 & 1), XF

Song Recording Format

SMF (Format 0)

Demonstration Mode

Yes

Registration Buttons

8

Registration Controls

Registration Sequence, Freeze

Number of Playlist Records

2,500 Records

Lesson Guide Modes

Follow Lights, Any Key, Karao-Key, Your Tempo

Above-Key Guide Lamps

Yes

Performance Assistant Technology (PAT)

Yes

Piano Room Mode

Yes

USB Audio Playback Compatibility

WAV (44.1kHz, 16bit, stereo), MP3 (MPEG-1 Audio Layer-3)

USB Audio Recording Formats

WAV (44.1kHz, 16bit, stereo), MP3 (MPEG-1 Audio Layer-3)

USB Audio Time-stretch Function

Yes

USB Audio Pitch Shift Function

Yes

USB Audio Voice Suppression Function

Yes

Metronome

Yes

Tempo Range

5 - 500, Tap Tempo

Transpose

-12 - 0 - +12

Tuning

414.8 - 440 - 466.8 Hz (approx. 0.2 Hz increments)

Scale Type

9

Display Out

Yes* (by using a commercially available USB display adaptor)

Bluetooth Audio

Yes (Audio)

Internal Data Memory

approx. 2 GB

External Drive Support

USB Flash Drive

Headphone Connections

Standard stereo phone jack (×2)

Microphone Input

Input Volume, Mic / Line In

MIDI

IN / OUT / THRU

AUX IN

Stereo mini

AUX OUT

L / L + R, R

AUX Pedal

Yes

USB TO DEVICE

Yes (x 2)

USB TO HOST

Yes

Amplification

(40W + 30W + 20W) × 2 + 80W

Speakers

(16 cm + 5 cm + 2.5 cm (dome)) × 2 + 20 cm, Spruce Cone Speaker, Twisted Flare Port

Optional Accessories

Headphones (HPH-150/HPH-100/HPH-50), Footswitches (FC4A/FC5), Foot controller (FC7), USB wireless LAN adaptor (UD-WL01), Wireless MIDI adaptor (MD-BT01/UD-BT01)

Show More

Brochure

There are currently no reviews for this product. Please have a look at our service reviews

FeeFo Feedback

Keysound reviews

Feefologo

Feedback for Keysound has been compiled from 1566 customer reviews

Date Product Score Customer Comment

Yamaha P145 Piano

Service:++
Product:++

Fantastic, help and advise from the staff and Steve, they went the extra mile.

Yamaha Genos 2XXL Keyboard

Service:++
Product:++

Excellent....above and beyond.

Yamaha Genos 2 Keyboard

Service:++
Product:++

From start to finish, my experience with Keysound was nothing short of exceptional. Delivery was easy, with my keyboard arriving as promised on time and in perfect condition. A good explanation of the Genos 2 was given to me on delivery and everything was setup ready to go. The USB they provided was helpful in exploring the capabilities of my new keyboard.
Any enquiries I had were met with prompt and friendly responses, and they went above and beyond to ensure that I had all the information I needed.
Overall, based on my experience, I would recommend Keysound for their combination of knowledge, reliability, and excellent customer service.

Korg EK50L Keyboard

Service:++
Product:++

Cannot find fault on service and prices. Will never use any other dealer.

Yamaha CSP295-PE Piano

Service:++
Product:++

Keysound are the most knowledgeable And helpful people ever I cannot rate them high enough. Our Piano was delivered on time and the guys told me at the time that the packaging was damaged when they unpacked the piano they found it to be damaged and told me before I even seen it. I had the choice to send it back then or keep it until the replacement was found. I kept it within two weeks. I’ve got a Piano. First rate service all around. I would highly recommend them

Yamaha PSRSX600 Keyboard

Service:++
Product:++

Absolutely fantastic service from Steve at Keysound. Expert advice, really friendly and helpful. Will be going back to store for some add ons very soon!

Korg PA5X Bonus USB Accessories

Service:++
Product:++

The service was extreme good in the item was downloaded to me almost immediate after my payment had been cleared into a USB stick.
No problem in transferring the information form the USN to the Pa5c

Yamaha CSP275-WH Piano

Service:++
Product:++

Couldn't fault it the delivery team took the old piano away and set up the new one in half an hour.

Yamaha PS500P-B Piano

Service:++
Product:++

Excellent service. Knowledgeable staff who are very helpful. No high pressure sales tactics. Straight forward and honest.
Installation team also excellent.

Yamaha YDP165-R Piano

Service:++
Product:++

Great service from knowledgeable people well worth a visit to see your purchasing, Staff first clay

Roland Fantom 06 Keyboard

Service:++
Product:++

I have purchased several keyboards from Keysound , and you always get a good service. You get a more personal experience, and they are always willing to take time to find you the best keyboard which suits your needs. After sales is also good, as they will help you with your new keyboard should you get stuck on anything.

Yamaha Pre-Owned Genos XL Keyboard

Service:++
Product:++

Nothing too much trouble and great after sales support and assistance.

Korg PA5X61 Keyboard

Service:++
Product:++

Great personalised friendly service, extremely knowledgeable of the products. I would recommend Keysound, especially to those who require additional support or aftercare with the products they purchase.

Casio CTX5000 Keyboard

Service:++
Product:++

Keysound were excellent. Other music shops take a generic approach about what people want and they have limited experience across multiple types of instruments. Keysound were interested in me and exacty what I wanted. They interpreted that and gave me invaluable advice. It was friendly, focused and specific. I would definitely recommend them and buy from then again. I also really like their view that buying a keyboard from them is just the start of the journey. They are there for in-person and online/on phone advice and help. I am extremely pleased with my purchase - which is not what I thought I'd be buying when I entered their shop.

Kawai CN301-B Piano

Service:++
Product:++

Very knowledgeable and helpful to make sure we got the correct piano for us

Yamaha Genos 2XL Keyboard

Service:++
Product:++

Steve and his staff were excellent. They spent a lot of time explaining and demonstrating various digital pianos and keyboards. After a few days deliberating I chose a different option to what I had set out to buy. The knowledge and service was second to none and inspired me to become a better player. I am very pleased with my purchase and looking forward to many hours of keyboard playing. Thank you

Roland HP702-CH Piano

Service:++
Product:++

I am so pleased I chose to visit Keysound Hinckley and purchase my new piano from them!!
I went in store to browse as I haven't bought a new piano in about 15 years, and the person who helped me (Sorry, I didn't get his name!) was so so helpful and knowledgable. I purchased my piano and within a week got the call to arrange delivery the following weekend!
The piano is amazing, but unfortunately has an issue with one of the keys. And rather than sending someone over to fix it, the manager called me yesterday to say they'll arrange for the piano to be replaced with a new one!! He said he would be happy if a brand new piano already had an issue, so he'd rather I have a brand new one. Honestly, couldn't ask for better service and nicer people :) Thank you so so much.

Roland HP704-DR Piano

Service:++
Product:++

Good customer service from staff who knew their product. Plenty of time given for testing each instrument and making up mind.

Yamaha Pre-Owned P515-B Piano

Service:++
Product:++

Keysounds service was absolutely Fantastic, I can not rate them highly enough. The Piano I really wanted was unfortunately discontinued, they called me to explain in person and then managed not only find a preowned one that was in brand new condition but they found all the correct packaging so when I received it I thought it was actually brand new! That showed a level of care and customer service I haven’t seen for years! They also immediately refunded a portion of the cost which was a bonus as I could then buy the stool l wanted ( not from Keysounds )
If all companies delivered care & Service like Keysounds it would be a far better Country for everyone! Well done

Yamaha Genos2 Keyboard

Service:++
Product:++

Excellent service would highly recommend. I have purchased several keyboards from keysounds. All staff are very knowledgeable and very helpful. Will talk you through any problems in finding things in a new keyboard and lots of patience.. would not shop anywhere else.