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Kawai CA901 Digital Piano in Rosewood

Kawai CA901 Digital Piano in Rosewood
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In Stock If you live within a 40 mile radius of our LE10 0BA postcode then why not take advantage of our FREE home delivery, and assembly service.

Other delivery options are dependent on your location and the type of delivery required. You can see these options once a product is added to the basket.

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RRP £4666.00
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Price £3399.00
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Keysound Says: Immerse yourself in the world of musical brilliance with the Kawai CA901 Digital Piano. Experience the captivating sound and precise touch that will ignite your musical passion. This piano boasts advanced features and cutting-edge technology, allowing you to unleash your creativity with remarkable precision. With a wide range of expressive tones and versatile accompaniments, the Kawai CA901 unlocks endless possibilities for musical exploration. Don't miss this chance to elevate your playing to new heights. Take action now and embark on a musical journey that will leave a lasting impression!

CA901

The Concert Artist flagship

Combining Kawai's leading Grand Feel III wooden-key keyboard action, brand new SK-EX Competition Grand sounds with multi-channel sampling and resonance modelling, premium audio processing technologies, and an authentic wooden soundboard, the CA901 delivers one of the finest grand piano experiences available in a digital instrument.

HIGHLIGHTS

  • Industry-leading Grand Feel III wooden-key keyboard action
  • Ebony & Ivory Touch key surfaces, 3-sensor, let-off, counterweights
  • Brand new and exclusive SK-EX Competition Grand piano sounds
  • Premium audio processing and amplification technologies
  • High-performance speaker system with 360°speaker diffuser panels
  • Latest Bluetooth® MIDI and Audio v5 wireless connectivity
  • Modern 5" LCD touchscreen display embedded within cheekblock
  • MP3/WAV/SMF playback, record, and overdub to USB
  • Spatial Headphone Sound for enhanced depth and realism
  • Contemporary upright cabinet design with SoftFall fallboard

Feel Inspired

A piano that will encourage enthusiastic players to become accomplished pianists, and transform living rooms into grand concert halls.  This is the ambitious philosophy behind Kawai's latest Concert Artist series – premium instruments that capture the essence of playing a magnificent concert grand piano, and inspire musicians to realise their true artistic potential.

TOUCH

The Touch of a Grand Piano: Grand Feel III wooden key action

Embracing many of the long-established principles associated with an acoustic piano, the Grand Feel III keyboard action utilised by the CA901 combines realistic materials, motion, and mechanism to recreate the exceptional touch of the finest concert grand pianos.

All eighty-eight black and white keys are crafted entirely from long pieces of wood, with finely textured ivory and ebony-like surfaces applied to absorb moisture and assist control.  Each wooden key pivots smoothly on a balance pin – the ends rising and falling to replicate the familiar 'seesaw' motion of an acoustic piano action.  When pressed, the back of the key lifts, triggering a grade-weighted hammer to strike a pressure switch.  The amount of force applied to this switch is then measured, and the corresponding note played with authentic tonal character and volume.

Extra-long key length, Extra-long pivot length

In addition to featuring extended, fully wooden keys, Grand Feel keyboard actions also boast some of the longest key pivot lengths – matching that of a Kawai grand piano.

This extended key pivot length provides a more evenly balanced touch weight from the front to the rear of each key, allowing greater fluency and expressive control, while also minimising the need to readjust one's technique when playing an acoustic grand piano.

88-key Graded Counterweights

In addition to grade-weighted hammers, the Grand Feel III action also features metal counterweights, attached beneath each key, and graded across the length of the keyboard.

As with an acoustic piano, these additional weights help to balance the touch of the keyboard during pianissimo passages, while providing a feeling of greater substance and solidity when playing with force.

Triple sensor key detection

The Grand Feel III keyboard action also features an accurate triple-sensor key detection system for enhanced playing realism.

The added third sensor improves responsiveness when playing the same key repeatedly, and unlike conventional two sensor keyboard actions found in many digital pianos, allows the sound of a single note to be gradually 'layered' without the previous tone being lost.

In addition, Kawai's action technology also monitors the speed at which each key is lifted, influencing the release character of piano sounds, and providing a greater range of expression between staccato and legato playing.

Ivory & Ebony Touch key surfaces

The exceptional CA901 features Kawai's highly regarded Ivory Touch white key surfaces as standard.  This finely textured material gently assists playing control, and possesses a natural, matte finish that is smooth but not slippery.

To complement these premium white keys, Kawai has also developed Ebony Touch, a special black key material that reproduces the finely-textured grain and rich lustre of real ebony wood.  The result is a keyboard surface that looks and feels as luxurious as some of the world's finest grand pianos, inspiring musicians of all levels to become better pianists.

Let-off Simulation

As the most authentic digital piano keyboard action, Grand Feel III even reproduces the 'let-off' characteristic of acoustic piano actions.  This subtle 'notch' sensation can be felt when playing the keys of a grand piano very gently, and may be used by experienced pianists to aid control when playing pianissimo passages.

In addition, the Grand Feel III action supports playing notes from the let-off point (sometimes referred to as playing 'off the jack'), allowing the most advanced piano techniques to be performed.

SOUND

The Sound of a Grand Piano: Shigeru Kawai SK-EX

Eponymously named after the company's second president, the Shigeru Kawai range of luxury grand pianos were conceived as the next step in evolving the art of the piano. Each world-class instrument is hand-crafted by experienced piano artisans, using the finest available materials to ensure optimum touch, tone, and artistic expression.

Widely regarded as 'the premier piano of Japan', the flagship SK-EX grand piano graces the stages of concert halls and musical institutions around the globe, receiving universal acclaim for its tonal clarity and exceptional dynamic range. The magnificent tone of the SK-EX is at the heart of the CA901, with the latest model featuring two distinctive recreations of this peerless instrument.

SK-EX Competition Grand

The brand new SK-EX Competition Grand captures the sound of the latest generation SK-EX-L instruments, that in recent years have achieved success at the Chopin, Hamamatsu, and Sendai international piano competitions. This piano sound possesses a bright, clear tonal character, with a distinctive thick attack, and is specifically recorded from the pianist's position.

SK-EX Concert Grand

The SK-EX Concert Grand captures the sound from an earlier SK-EX instrument, and is characterised by a warm, sensitive tone, and wide attack with rich reverberation. The tonal elegance of the SK-EX Concert Grand neatly complements the brilliance of the latest Competition Grand incarnation, allowing performers to enjoy the contrasting qualities of both sounds.

SK-EX Rendering sound engine

In order to faithfully reproduce the stunning sound of a Shigeru Kawai concert grand piano digitally, Kawai has developed SK-EX Rendering.  This special, piano-only sound engine focusses the Concert Artist's DSP power, combining multi-channel, 88-key sampling with the latest resonance modelling technology to deliver pure acoustic piano authenticity.  When SK-EX Rendering is selected, players can choose ten differently prepared piano characters ranging from Classic and Romantic, to Jazz, and even Boogie.

Multi-channel Sampling

While digital pianos typically employ single-point stereo sampling, the SK-EX Rendering engine's multi-channel sampling captures the sound from different points of the Shigeru Kawai concert grand.

This modern technique not only allows a broader range of tonal characteristics to be recorded and reproduced, but also improves the connection felt between the keyboard and piano sound, resulting in a more lively and authentic response to changes in dynamics.

Full Resonance Modelling

This naturally expressive Shigeru Kawai sound is further enriched by newly developed resonance algorithms, which physically model the complex tonal interactions produced by the strings, dampers, and various other parts of an acoustic piano.

Unlike other resonance simulations, SK-EX Rendering generates resonances for the damper pedal and all 88 keys progressively (i.e. in gradual amounts, not simply on or off), allowing the Concert Artist to behave – and therefore be controlled – more like an acoustic piano.

Harmonic Imaging XL sound engine

Accompanying the dedicated SK-EX Rendering pianos, the CA901 also features the flexible Harmonic Imaging XL sound engine, which offers a broader selection of instrument voices, and the ability to combine sounds.  Harmonic Imaging XL also showcases a selection of alternative acoustic pianos captured with full 88-key stereo sampling.

The Kawai EX full concert grand piano has frequently been selected by professional pianists in such prestigious events as the Chopin, Tchaikovsky, and Rubinstein international piano competitions, while the Shigeru Kawai SK-5 chamber grand and Kawai K-60 upright allow performers to enjoy the contrasting tonal characteristics of various different piano sizes and voicing configurations.

Personalised piano adjustments

The knowledge and skill of an experienced piano technician is essential to bring out the best of a fine acoustic piano. In addition to tuning each note, the technician also performs numerous regulation and voicing adjustments that allow the instrument to truly sing.

The CA901's powerful Virtual Technician function simulates these refinements digitally, allowing discerning musicians to shape aspects of the selected piano's character to suit their personal preferences.

Perform touch weight and voicing adjustments, regulate hammer and key release noises, and fine-tune string, damper, and cabinet resonances.  It is even possible to adjust the precise tuning, volume, and character of individual notes – all in real-time.

Rich sound selection

Supplementing the beautiful acoustic piano voices, the CA901 also features an excellent selection of additional instruments, ranging from electric pianos and drawbar or church organs, to strings, human choirs, and synth pads, inviting musicians to add greater variety to their performances.

Furthermore, the Dual playing mode also allows two different sounds, such as grand piano and strings, to be layered together for a richer, more luscious tone, while the Split and Four Hands modes divide the keyboard into two independent sections with separate sounds for each.  The volume balances and other settings for each playing mode can also be easily adjusted using the instrument's intuitive touchscreen interface.

DELIVERY

Premium audio technologies

Developed by Kawai R&D's highly experienced audio engineering team, the CA901 utilises specialist components designed for high-end audio reproduction. A high performance DAC (digital analogue conversion) system that utilises a unique filtering process specially developed for acoustic piano sounds, combines with the Concert Artists' high specification power amplifiers to reproduce the Shigeru Kawai SK-EX sounds with stunning richness and clarity.

Premium Power Amplifiers

Two separate amplifier modules that deliver sound energy with maximum efficiency.  These custom designed amplifiers utilise high specification components for improved richness and presence, with a vast dynamic range that is free of distortion.

Discrete Headphone Amplifier

A unique headphone amplifier developed using the latest audio technologies.  This class-leading amplifier features a 500 V/µs slew-rate, ensuring ultra-fast response to rapid changes in sound level, fully reproducing the piano's dynamic characteristics.

SPEAKER SYSTEM

As the flagship model of the Concert Artist series, the CA901 features a powerful hybrid speaker configuration that combines premium driver units with Kawai's highly-regarded soundboard speaker technology, delivering crystal clear treble frequencies and warm, resonant bass.

Premium speaker drivers

In addition to premium audio processing and amplification hardware, the CA901 also features a high specification speaker system, developed by audio specialists.  Premium speaker drivers were selected for their flat frequency response and ultra-low distortion characteristics, ensuring the most accurate reproduction of the original Shigeru Kawai SK-EX grand piano, while diffuser panels help to disperse the sound more evenly.

360° Speaker Diffusers

In addition to utilising premium driver units, the CA901 top-mounted speakers also feature custom-engineered diffuser panels, which help to expand the pianos' tonal projection in all directions.

These additional components create a 360° sound field around the instrument, ensuring a natural piano sound for both the player, and those listening elsewhere in the room.

TwinDrive Soundboard Speaker System

Complementing the premium quality drivers, the CA901 also incorporates the latest version of Kawai's highly-regarded soundboard speaker system.  This unique audio technology embraces the rich, harmonic qualities of wood by using transducers to channel sound energy onto a large soundboard, in order to produce a more natural, organic tone.  Long wooden ribs securely attached to the soundboard further broaden the frequency range and volume of the resonating sound, resulting in a remarkably authentic playing experience that immerses the performer, and faithfully reproduces the tonal ambience of an acoustic piano.

The TwinDrive system represents the third generation of Kawai's soundboard technology, and features an improved primary transducer redesigned to deliver more power and volume.

In addition, a secondary transducer, mounted towards the treble end of the instrument, helps to further expand the tonal range produced by the soundboard beyond the existing low frequencies, allowing mid-low and even mid-high ranges to also benefit from the warming, acoustic properties of wood.

FEATURES

The Variety of a Digital Piano: Convenience & Flexibility

Complementing the instrument's class-leading Grand Feel III keyboard action and stunning SK-EX Rendering piano sound engine, the CA901 also offers a strong selection of digital features that further enhance one's musical enjoyment.

Full Bluetooth® V5 connectivity and USB audio record/playback allows musicians to extend the functionality of their piano, or play-along with their favourite artists, while the convenient metronome and integrated lesson functions, featuring classical etudes and Alfred course books, ensure that regular practise is both productive and engaging for aspiring pianists.

All functions are accessible from the CA901's 5" anti-glare touchscreen display, which allows sounds and settings to be selected from an attractive user interface simply by tapping or swiping the display with a finger.

The screen can also be set to fade out automatically while playing, thus preserving the instruments' acoustic piano-like appearance, and minimising any visual distractions to the performer.

Integrated Bluetooth® connectivity

In addition to a standard USB port for connecting to computers, the CA901 also features integrated Bluetooth® MIDI and Audio technologies that allow the instrument to communicate with supported smart devices wirelessly.

Once paired with a phone, tablet, or laptop, Concert Artist owners can enjoy a wide variety of exciting music-related apps that enhance their learning and playing experience, or stream audio from songs and videos directly through the instruments' premium amplifier and speaker systems without the need to connect additional cables.

* Availability of Bluetooth® function may vary depending on market area.
* For more information please refer to the Bluetooth MIDI Information support page.

PianoRemote app

The CA901 allows the user-friendly touchscreen interface to also be accessed via the dedicated PianoRemote app for iOS and supported Android devices. The app connects to the piano wirelessly via the Concert Artists' integrated Bluetooth, providing an effortless way to change sounds, or enjoy the vast array of built-in music content from the comfort of an armchair.

Flexible USB connectivity

In addition to wireless functionality, the Concert Artist is also equipped with USB ports that allow the instrument to be connected directly to a computer for MIDI use, or to load and save data to USB memory devices.

This latter USB to Device functionality allows recorder songs stored within internal memory to be safely preserved on USB flash drives, or for standard MIDI files (SMF) downloaded from the internet to be played back and enjoyed using the instrument's exquisite Harmonic Imaging XL sounds without additional hardware or cables.

MP3/WAV Playback & Record

USB memory devices can also be used to play back MP3 or WAV audio files, allowing musicians to learn the chords or melody for a new piece, or simply enjoy playing along with their favourite songs.  It is even possible to record entire performances (including external Line In and Bluetooth sources) as MP3 or WAV audio files for emailing to family and friends, or casual listening away from the piano.

Built-in lesson & finger exercises

The CA901's convenient lesson function allows aspiring pianists to learn piano with classical Czerny, Burgmüller, Beyer, Bach, Beethoven, and Chopin etudes, or a collection of songs from the popular Alfred's Basic, Adult, and Premier course books.

With a strong emphasis on acoustic piano realism, the Concert Artist also features traditional finger exercises, scales, and warm-up drills, and includes companion books for all classical scores to further aid one's piano development.

* Included score books dependent on market location.
* Alfred lesson books sold separately.

Grand Feel Pedal System

Reinforcing the Concert Artist's reputation as the most realistic digital piano is Kawai's Grand Feel Pedal System.  This unique feature accurately replicates the position and individual weighting of the damper, soft, and sostenuto pedals of the Shigeru Kawai SK-EX concert grand piano to further enhance the CA901's acoustic piano-like authenticity.

Moreover, it is also possible to adjust the half-pedal sensitivity of the damper pedal, and effectiveness of the soft pedal using dedicated Virtual Piano Artisan parameters, allowing experienced pianists to personalise the instrument's response to match their individual pedalling technique.

Superior headphone experience

The CA901's Spatial Headphone Sound (SHS) technology enhances the depth and realism of the instrument's sound when listening through headphones or earphones.  The player can select one of three different acoustic presets that adjust the spatial positioning of the sound, while also helping to reduce auditory fatigue when using earphones or headphones for extended periods of time.

In addition, the CA901 also allows players to specify the type of headphones connected (Open, Semi-open, Closed, In-Ear, Canal, etc.) to ensure an optimal listening experience.

DESIGN

Premium quality upright piano cabinet

The latest Concert Artist instruments are housed within premium quality wooden cabinets, with tapered legs and rounded edge details contributing to the instruments' light and modern character.  As the flagship model of the series, the CA901 adopts a contemporary upright piano-inspired cabinet design, featuring a broad, simulated-leather lined music rest and Kawai's Soft Fall closing mechanism.

Slimline design, solid construction

Sitting down at the CA901 gives the player the impression that they are sat in front of a small Kawai upright piano.

The compact size also extends to the depth of the instrument, with the CA901 measuring just over 47 cm from front to back.  This allows the CA901 to be used in relatively small spaces, and even considered as an alternative to an acoustic upright piano, for players seeking a familiar appearance.

Unlike most digital pianos that consist of separate stand and keyboard pieces joined together, the CA901 is produced as a single-body instrument.  This not only provides superior rigidity compared to conventional digital pianos, but also contributes to the CA901's full-bodied sound, with the unique soundboard speaker creating vibrations that resonate throughout the entire body of the instrument.

Cabinet finishes

The CA901 is available in a choice of four attractive cabinet finishes: Premium Rosewood, Premium Satin Black, Premium Satin White, and luxurious Ebony Polish, allowing musicians to coordinate their piano with a range of modern interiors.

* For a visual representation of the piano in each finish, please refer to the Gallery function at the top of this page.
* Cabinet finish availability dependent on market location.

Hear, Try and Compare the Kawai CA901 Digital Piano in our showroom

Located in Leicester in the central Midlands and close to Coventry, Nottingham, Derby, Birmingham and Warwick we promise you that a visit to our specialist Digital Piano and Keyboard showroom will not disappoint. Try the full Kawai range including the CA901 Digital Piano and compare it with Yamaha, Roland, Casio and Korg all under one roof. Whatever your playing standard our knowledgeable and friendly experts will help guide you through the Piano buying process and make sure that you are buying the right instrument for your needs. As ex teachers we are ideally placed to advise and answer any questions you may have. Lifetime support and product tuition with ALL digital pianos.

Do you live with a 40 mile radius of Leicester?

If so then you qualify for Keysounds VIP delivery service. Our own van 2 man delivery goes beyond a standard delivery. With allocated time slots we can delivery at a convenient time for you. All new Pianos are delivered boxed and assembled at your home by our experts. We will also remove all packaging for recycling.

We sell Digital Pianos and Keyboards. That's it. Nothing else. No distractions and nothing to steal our focus.

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Keyboard ・ Grand Feel III action
 - 88 wooden keys
 - Grade-weighted hammers
 - Ivory Touch white key surfaces
 - Ebony Touch black key surfaces
 - Let-off simulation
 - Triple sensor key detection
 - 88-key Graded counterweights
Pedal ・ Grand Feel Pedal System
 - Damper (with half-pedal support)
 - Soft (with half-pedal support)
 - Sostenuto
Sound
Piano Sound ・ SK-EX Rendering
 - 88-key multi-channel sampling
 - SK-EX Competition Grand Piano recording
 - SK-EX Concert Grand Piano recording

・ Harmonic Imaging XL (HI-XL)
 - 88-key stereo sampling
 - SK-EX, SK-5, EX recording

256 note maximum polyphony
Piano Resonance ・ SK-EX Rendering: Resonance Modelling
 - Damper Resonance
 - String Resonance
 - Undamped String Resonance
 - Aliquot Resonance

・ Harmonic Imaging XL: Acoustic Rendering
 - Damper Resonance
 - String Resonance
 - Undamped String Resonance
 - Cabinet Resonance
Piano Adjustment ・Virtual Piano Artisan (20 parameters)
 - Touch Curve (incl. User Touch Curve)
 - Voicing (incl. 88-key User Voicing)
 - String Resonances
 - Damper Noise
 - Undamped String Resonance
 - Cabinet Resonance
 - Key-off Effect
 - Fall-back Noise
 - Hammer Noise
 - Hammer Delay
 - Topboard Simulation
 - Decay Time
 - Release Time
 - Minimum Touch
 - Stretch Tuning (incl. 88-key User Tuning)
 - Temperament (incl. User Temperament)
 - Temperament Key
 - Key Volume (incl. 88-key User Key Volume)
 - Half-Pedal Adjust
 - Soft Pedal Depth

・Virtual Piano Artisan presets (10 presets)
No. of Sounds SK-EX Rendering: 5+5 rendering characters
Harmonic Imaging XL: 96 voices
Reverb SK-EX Rendering: Ambience (10 types)
Harmonic Imaging XL: Reverb (6 types)
Brilliance
Other Effects 24 types
Output System
Speakers TwinDrive Soundboard Speaker System
(8 x 12) cm x 2 (top speakers, with diffusers)
8 cm x 2 (front speakers)
5 cm x 2 (tweeters)
Output Power 135 W (50 W + 50 W + 35 W)
Headphone Enhancements Premium headphone amplifier
Spatial Headphone Sound
Headphone Type
Headphone Amplifier
Design
Display 5" LCD touchscreen (480 x 800 pixels)
Anti-glare display
Key Cover Upright piano fallboard with Soft Fall system
Music Rest Upright piano type (fixed position)
Product
Size & Weight
Width 145.5 cm (57 1/3")
Depth 47.5 cm (18 2/3")
Height 101 cm (39 3/4")
Net Weight 82.5 kg (182 lbs.)
91.5 kg (201 2/3 lbs.) [Ebony Polish]
Packing
Size & Weight
Dimensions 156 (W) x 60 (D) x 110 (H) cm
* Packed in a pre-assembled state
Gross Weight 105 kg (without bench)
113 kg (with bench)
111 kg (without bench) [Ebony Polish]
118 kg (with bench) [Ebony Polish]
Available Finishes Premium Satin Black (CA901B)
Premium Satin White (CA901W)
Premium Rosewood (CA901R)
Ebony Polish (CA901EP)
Functions
Basic Functions Dual
Split
Four Hands
Transpose
Tuning
Low Volume Balance
Favorite
Internal Songs Sound Demo 39 songs
Piano Music 29/42 songs *
Concert Magic 176 songs
Lesson Songs Burgmüller 25 (25 Etudes Faciles, Opus 100)
Czerny 30 (Etudes de Mécanisme, Opus 849)
Czerny 100 (Hundert Übungsstücke, Opus 139)
Beyer 106 (Vorschule im Klavierspiel, Opus 101)
J.S. Bach: Inventionen
Sonatinen Album 1
Chopin Walzer (Chopin waltzes series)
Chopin Etudes (Opus 10)
Alfred's Premier Piano Course Lesson 1A
Alfred's Premier Piano Course Lesson 1B
Alfred's Basic Piano Library Lesson Book Level 1A
Alfred's Basic Piano Library Lesson Book Level 1B
Alfred's Basic Adult Piano Course Lesson Book Level 1
Internal Recorder Total Memory approximately 90,000 notes
No. of Songs 10 songs
Parts 2 parts
Metronome Time Signatures 1/4, 2/4, 3/4, 4/4, 5/4, 3/8, 6/8, 7/8, 9/8, 12/8
Drum Rhythms 100 patterns
External Connectivity
Bluetooth * Bluetooth (Ver. 5.0; GATT compatible)
Bluetooth Low Energy MIDI Specification compliant
Bluetooth Audio (Ver. 5.1; A2DP compatible)
USB Audio Recorder Record/Playback MP3
WAV
SMF (Playback only)
Other Functions Overdubbing
Line In recording
App Functions PianoRemote (iOS/Android)
PiaBookPlayer (iOS/Android)
Connector Jacks Headphone 1 x 1/4", 1 x 1/8" Stereo jacks
MIDI USB-MIDI, Bluetooth MIDI *
Line Out 1/4" L/MONO, R [unbalanced]
Line In 1/8" Stereo (with volume adjust knob) [unbalanced]
USB to Host
USB to Device
Others USB for Update
Power Supply
Power Consumption 55 W
Included Accessories
Power Power cable
Bench Fixed-height or height-adjustable bench *
Headphones Headphone hook
Sheet Music Classical Piano Collection *
Classical Lesson Scores *
Finger Exercises
Others Warranty Card *
Owner's Manual
Internal Song Lists
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Brochure

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We had a long trip to Hinkley to See Steve and his wife at Keysound due to Lincoln having no keyboard shops. We were so pleased we did. They were both brilliant hosts for the time we was in the shop. There range of keyboards is excellent and they were demonstrated brilliantly by Steve who was inspirational and gave my son a real appreciation for what can be done. Many thanks

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From start to finish, my experience with Keysound was nothing short of exceptional. Delivery was easy, with my keyboard arriving as promised on time and in perfect condition. A good explanation of the Genos 2 was given to me on delivery and everything was setup ready to go. The USB they provided was helpful in exploring the capabilities of my new keyboard.
Any enquiries I had were met with prompt and friendly responses, and they went above and beyond to ensure that I had all the information I needed.
Overall, based on my experience, I would recommend Keysound for their combination of knowledge, reliability, and excellent customer service.

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Keysound are the most knowledgeable And helpful people ever I cannot rate them high enough. Our Piano was delivered on time and the guys told me at the time that the packaging was damaged when they unpacked the piano they found it to be damaged and told me before I even seen it. I had the choice to send it back then or keep it until the replacement was found. I kept it within two weeks. I’ve got a Piano. First rate service all around. I would highly recommend them

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The service was extreme good in the item was downloaded to me almost immediate after my payment had been cleared into a USB stick.
No problem in transferring the information form the USN to the Pa5c

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Installation team also excellent.

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I have purchased several keyboards from Keysound , and you always get a good service. You get a more personal experience, and they are always willing to take time to find you the best keyboard which suits your needs. After sales is also good, as they will help you with your new keyboard should you get stuck on anything.

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I am so pleased I chose to visit Keysound Hinckley and purchase my new piano from them!!
I went in store to browse as I haven't bought a new piano in about 15 years, and the person who helped me (Sorry, I didn't get his name!) was so so helpful and knowledgable. I purchased my piano and within a week got the call to arrange delivery the following weekend!
The piano is amazing, but unfortunately has an issue with one of the keys. And rather than sending someone over to fix it, the manager called me yesterday to say they'll arrange for the piano to be replaced with a new one!! He said he would be happy if a brand new piano already had an issue, so he'd rather I have a brand new one. Honestly, couldn't ask for better service and nicer people :) Thank you so so much.

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